Frequently Asked Questions

Direct Store Delivery (DSD) is a distribution model where we deliver products directly from our warehouse to retail store shelves, bypassing traditional distribution centers. This means faster delivery times, fresher products, and better control over merchandising and inventory at each retail location.

We have established delivery routes to five major retailers: Costco, Walmart, Target, Sam's Club, and WinCo. We serve locations across California (Los Angeles and San Diego), Arizona (Phoenix), and Nevada (Las Vegas).

Unlike traditional distributors, we work directly with your brand as a partner. You maintain your existing contracts with retailers—we simply handle the logistics and delivery. Plus, our custom technology platform gives you real-time visibility into sales, inventory, and delivery data that most distributors don't provide.

We provide comprehensive distribution solutions including: Direct Store Delivery (DSD), FDA-certified warehousing (freezer, refrigerated, and dry storage), real-time sales tracking, inventory management, return handling, merchandising support, and detailed data reporting through our custom software platform.

Pricing varies based on several factors including product type, volume, number of retail locations, storage requirements, and service level. We create customized solutions for each brand. Contact us for a detailed quote based on your specific needs.

Yes, you'll need to have existing contracts or purchase orders with the retailers. We handle the delivery and logistics, but you maintain the direct relationship and contracts with each retail chain. If you don't have retail contracts yet, we can discuss strategies to help you get started.

Yes, all of our warehousing facilities are FDA certified and fully compliant with food safety regulations. We maintain strict quality control standards and regular inspections to ensure your products are stored safely.

We offer three types of temperature-controlled storage: freezer storage for frozen products, refrigerated storage for fresh/chilled items, and dry storage for shelf-stable products. All facilities have 24/7 security and monitoring.

Absolutely! Our custom software platform provides real-time visibility into your warehouse inventory levels. You can check stock at any time from any device, and we'll send automated alerts when inventory runs low or products are approaching expiration.

Delivery frequency depends on your needs and retail requirements. We can deliver daily, several times per week, or on a customized schedule that works best for your products and retail partners. Most of our clients use 2-3 deliveries per week per location.

Yes! Our drivers are trained in merchandising and product placement. They don't just drop off products—they stock shelves, set up displays, rotate inventory, and ensure your products look their best on the retail floor.

We have comprehensive return management processes in place. In the event of a recall, we can quickly retrieve products from all retail locations. For standard returns (damaged, expired, or unsold items), we handle collection, documentation, and disposal according to your specifications.